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Home > About Us > First Visit FAQs


Is this your first visit to the Center?

Frequently Asked Questions

Q: Should I purchase show tickets in advance?

Q: What is the best way to get to the Center by mass transit?

Q: Is there parking on-site?

Q: How is seating assigned in the theater?

Q: Is there food available for sale on-site?

Q: Are photos allowed?

Q: Am I allowed to bring my stroller or carrier into the theater?

Q: What are Create-A-Puppet Workshops?



Q: Should I purchase show tickets in advance?
A: Advance reservations are HIGHLY recommended. Performances often sell out, so book early.
Please contact the Ticket Office at least 72 hours in advance to redeem rain checks.


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Q: What is the best way to get to the Center by mass transit?
A: Take MARTA (Metro Atlanta Rapid Transit Authority). Get off the North/South line at the Arts Center Station. Exit the Station at W. Peachtree Street. Go right on W. Peachtree Street. Go across street. Walk two blocks north on W. Peachtree Street. Turn left on 18th Street. Cross Spring Street. The Center is on the left-hand side on the corner of Spring and 18th Street. The entrance is at the rear of the building.


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Q: Is there parking on-site?
A: We do offer limited FREE parking on-site. Please plan to arrive at the Center at least 30 minutes prior to show time to allow time to park, pick up or purchase your tickets at the Ticket Office, and be seated in the theater.

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Q: How is seating assigned in the theater?
A: Seating for each performance starts about 30 minutes before show time. General Admission seating is behind the Member section of the theater.
To become a Member and receive priority seating, click here.


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Q: Is there food available for sale on-site?
A: The Center does not currently have a snack bar on-site, but we do offer vending machines on the lower level. Patrons may utilize the picnic tables on the front lawn or in Harlequin Hall (if available). No eating or drinking is allowed in the theaters, museum exhibits, or classrooms.


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Q: Are photos allowed?
A: We cannot allow photos in the Museum exhibits or theaters. Patrons are welcome to take photos in the Create-A-Puppet Workshops as well as under Pinocchio's feet at the entrance to Puppets: The Power of Wonder permanent exhibit.


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Q: Am I allowed to bring my stroller or carrier into the theater?
A: Due to space limitations, we do not allow strollers or carriers in the theaters. Our staff will gladly assist you with storing them while you are in the show.

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Q: What are Create-A-Puppet Workshops?
A: Hands-on, curriculum-based workshops for children ages four and up (ages 2 and 3 welcome if accompanied by adult puppet builder).  Create a puppet to take home and put that puppet into performance on our classroom stage!  Offered days when Family Series performances are scheduled.  Times and format (instructor-led or self-guided) vary depending on day of week/time of year — contact Ticket Office for details.


Contact Us
General Inquiries
info@puppet.org
Ticket Sales: 404.873.3391
Administration: 404.873.3089
Fax: 404.873.9907