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Job Opportunities

Weekend Birthday Party Assistant

 

ORGANIZATIONAL BACKGROUND:

The Center for Puppetry Arts is the largest nonprofit organization in the United States dedicated to the art form of puppetry. It is a uniquely creative cultural destination dedicated to celebrating the magic and wonder of puppetry by inspiring imaginations and entertaining the young at heart in all we do. The Center’s high quality, accessible programming encompasses three areas: performance, museum and education. All programs for school-age children are designed to support curriculum standards in order to enhance classroom learning in a unique way.

POSITION SUMMARY

Reporting to the Development Director, the Birthday & Events Coordinator is responsible for coordinating and managing all aspects of birthday parties and facility rentals at the Center. In this role, the position works closely with the Membership Manager, as birthday parties are a privilege available only for Members of the Center. The Coordinator also works as a Development Assistant, providing administrative and project support to the Development Department on a range of projects as needed.


RESPONSIBILITIES: Birthday Parties/Events

  • Coordinates all birthday/facility rental related activities
    • Explains party/rental information (and Membership, if necessary) to interested patrons 
    • Gives tours of Center to groups or individuals inquiring about rentals
    • Books/contracts all parties/facility rentals 
    • Follows up to confirm details with patrons and respond to questions
    • Coordinates/communicates all party/facility rental details with appropriate Center staff (Birthday Party Assistants, Ticket Sales Office, Education staff, Production, building/maintenance, etc.).
    • Recruits, trains and supervises Birthday Party Assistants
    • Schedules Birthday Party Assistants to work each weekend and fills in for Birthday Party Assistant if no other replacement can be found
    • Supervises all other facility rentals (events may occur during regular weekday hours or on evenings or weekends)  
    • Schedules additional facility rental staff as needed 
  • Collaborates with Development/Marketing to identify increased targeting and proactive marketing efforts for Birthday Parties/Facility Rentals
  • Uses Tessitura ticketing system to: 
    • Book Birthday Parties/Facility Rentals (performance tickets, room rentals, workshops)
    • Sell Memberships to birthday parents who are not yet Members
    • Enter data (with the guidance of Membership Manager)
    • Process contibutions for Membership as needed
  • Manages inventory of birthday party supplies and works with vendors to order supplies as needed
  • Supervises the production of all birthday party and rental brochures, invitations, emails, and other print and electronic materials
  • Carries out other various duties as assigned

 

RESPONSIBILITIES: Development Administrative & Project Support

  • Process gifts and generate acknowledgments in a timely manner
  • Enters data in Raiser’s Edge, including monitoring data quality and integrity
  • Maintains paper and electronic funder files
  • Assists in the development of online giving campaigns, including Membership, annual gifts, memorial/tribute gifts, and online auctions
  • Assists with the implementation of special events
  • Prepares correspondence and information packets
  • Schedules and organizes meetings
  • Responds to general inquiries via phone and email
  • Other duties as assigned

 

QUALIFICATIONS & SKILLS REQUIRED: 

  • Bachelor’s Degree
  • Passion for fundraising, nonprofits, the arts, and the work of the Center, demonstrated through experience 
  • 2-3 years of work experience in an administrative, sales, or customer support role, with data entry and Microsoft Office experience
  • Excellent customer service and phone skills
  • Superior communication skills (including the ability to present data in an aesthetically pleasing and easy-to-understand way) and professional 
  • Fearlessness with regard to making phone calls to birthday/rental clients
  • High level of organizational skills, detail-oriented, and able to work in a fast-paced environment and manage multiple projects simultaneously 
  • Positive, friendly, team-oriented attitude
  • “Go-getter” who proactively thinks of solutions to problems and thrives on anticipating and helping others with their needs
  • Availability to work evening and weekend events as needed, with the option to rearrange schedule to mutual agreement
  • Experience with Raiser’s Edge and Tessitura a plus

 

INSTRUCTIONS FOR APPLICATION:

Please send your resume, along with a letter of interest and salary requirement to: Heather Karellas, Development Director, heatherkarellas@puppet.org. No phone calls, please.

Guest Services Seating Coordinator and Host – Part time  

 

SUMMARY:

The Guest Services staff are responsible for seating the Center’s patrons in a friendly manner in the theater by providing courteous and effective customer service at the Center for Puppetry Arts performances and museum. The Guest Services staff assist the ticket sales department in solving any customer service issues so that patrons will want to return.  This position reports to the Ticket Sales Director.


MAJOR RESPONSIBILITIES:

  • Manage the seating of patrons for events at the Center for Puppetry Arts in a positive and friendly manner so that customers will want to return.
  • Analyze ticket sales reports to insure proper seating for General Admission events and Reserved seating events.
  • Print, fold and distribute programs and insure that every adult patron receives a program
  • Work as a team with ticket sales staff and museum staff in managing lines of people entering the theater

 

SKILLS REQUIRED:

Position requires ability to:

  • Demonstrate exceptional and positive skills by verbally welcoming guest to the Center for Puppetry Arts as well as thanking guests for attending after the performance ends.
  • Outstanding customer relations, communications and problem solving in a fast paced environment: seating school groups, families and individual patrons.
  • Coordinate with the Ticket Sales office to analyze daily school group and patron  activity for seating each performance 
  • Coordinate with Production on specific requirements for each performance. i.e. late seating, seating restrictions, etc
  • Deal effectively with special seating requirements
  • Follow oral and written instructions and communicate effectively with other the Ticket Sales personnel and other House Management  
  • Work effectively under pressure to insure all patrons are seated in a courteous and friendly manner before show time.
  • Manage the Theatre during show time with courteous attention to patrons moving about the Theatre. 
  • Work independently, exercising judgment and initiative.
  • Remain flexible and adjust to situations as they occur.

 

EDUCATION AND/OR EXPERIENCE:

High school diploma required.  Guest Service experience in Theater preferred; or equivalent combination of education and experience.  


Send resume to carolvanleer@puppet.org or mail to Ticket Sales Director, Center for Puppetry Arts, 1404 Spring Street, Atlanta, GA 30309.  No phone calls, please.

Internships

Are you looking for invaluable nonprofit work experience, professional connections in the arts community, and to be a part of one of the most dynamic places in Atlanta?   Interns at the Center for Puppetry Arts are an integral part of our organization and our goal is to inspire interest in the arts through an in-depth view of our administrative and artistic processes.

Available Internships

  • Development/Fundraising
  • Marketing
  • Graphic Design
  • Museum Education
  • Collections Management
  • Production: Puppet Building
  • Production: Electrics
  • Production: Stage Management
  • Production: Performance


Click here for application instructions and FAQ. 

Special Application Deadlines-                                                                                                                         Performance Internship: December 16th                                                                                        Development/Fundraising Internship: January 31st


Fall Session: September- December (12-15 weeks)                            
Application Deadline:  July 15th 

Spring/Winter Session: February- May (12-15 weeks)           
Application Deadline: November 30th
 
Summer Session: June- August/September (12-15 weeks)
Application Deadline:  March 1st



Internship Descriptions 

Development/Fundraising Internship: 

Development interns assist with the writing and production of fundraising appeals, researching potential contributors and fundraising ideas, and assisting with the planning, organization and logistics of cultivation parties and other special events.
Download the job description and application instructions >


Marketing Internship:
Marketing interns assist the Marketing Director, Marketing Manager, and/or Community Coordinator with the day-to-day activities of the Marketing department. Duties include assisting with cross promotions, writing promotional copy and press releases, distributing Center materials managing a physical and digital press archive, and researching potential audiences/marketing tactics. 
Download the job description and application instructions > 


Graphic Design Internship:
Graphic Design interns’ duties include assisting with the creation of various materials such as print and online ads; flyers, invitations, and other printed items; photo illustrations and emails; as well as possible video projects.
Download the job description and application instructions > 


Museum Education Internship:
Under the supervision of the Museum Services Coordinator, Museum Education interns will assist with the daily operations involved in running a small museum. Interns will be trained to give tours and conduct educational programming designed to help museum patrons of all ages and backgrounds interact and explore the art of puppetry.
Download the job description and application instructions >

Collections Management:
The Center for Puppetry Arts seeks an intern to assist the Collections Manager in the Museum department. This internship grants broad hands-on experience in collections management and preventive conservation with emphasis on object  handling, cataloging, rehousing, and condition reporting. Tutorials and workshops will be conducted to expose the intern to various aspects of the collections field
Download the job description and application instructions >


Electrics Internship: 
Assist the Resident Production staff with the implementation of lighting, sound, and video elements for upcoming CPA productions. Duties may include: the hang, circuit, and focus of lighting plots, preparing sound systems for rehearsals and performances, the repair and maintenance of equipment and fulfilling the electric needs of other Center activities. 
Download the job description and application instructions >


Puppet Building Internship: 
Assisting Resident Puppet Builders with the construction of puppets, props and costumes for upcoming CPA productions. Duties may include: sewing, patterning, foam patterning and fabrication, molding and casting, sculpting, painting and basic woodwork. 
Download the job description and application instructions >
 

Stage Management Internship:
The Center for Puppetry Arts’ Performance Internship program provides practical learning experience to the individual interested in pursuing a career in professional theater. Through hands-on activities, the program seeks to instill a fundamental understanding of the workings of a professional puppetry company                                                                                                                                                           

Winter Internship Download the job description and application instructions > 

Spring Internship Download the job description and application instructions > 


Performance Internship:
The Center for Puppetry Arts’ Performance Internship program provides practical learning experience to the individual interested in pursuing a career in professional theater.  The focus of the program will be active participation in a Center production from the first day of rehearsal until final strike.

Winter Internship Download the job description and application instructions > 

Spring Internship Download the job description and application instructions > 

 

CALL FOR TOURING ARTIST PRODUCTIONS

Family Series & New Directions Series for Adults and Teens

The Center for Puppetry Arts strives to present the best in puppetry and therefore is always seeking engaging puppet productions from both the United States and abroad. 

Companies selected to perform in our Family Series generally perform 13 shows per week (Tues-Fri: 10am & 11:30am, Sat: 11am, 1pm & 3pm, Sun: 1pm & 3pm) for 1-3 weeks. Performances last 45-50 minutes, and include a brief puppet demonstration following the show. Target audience age range is 4-10 years.  

Companies selected to perform in our New Directions Series for Adults and Teens generally perform 4-8 shows per week (schedule varies) for 1-2 weeks. Performances last 1-2 hours, and may include audience discussions following the show. Target audience age ranges are either 12+ (for teens and adults) or 18+ (adults only).

BOOKING CYCLE:
The Center’s season runs July 1-June 30.  Booking generally takes place 10-12 months before the beginning of each season. 

SUBMISSIONS:

To submit your production for consideration, please send a cover letter, tech rider (including required stage dimensions, sound/light/projection needs, number of people traveling with the show & any other essential elements the Center would need to provide to present your show) and video of the complete show to be considered. We do not select shows based on excerpts or highlight reels. If you wish multiple shows to be considered, please submit a complete package for each.
  
Center for Puppetry Arts
c/o Production Department
1404 Spring Street, NW
Atlanta, GA 30309-2820 USA
 

With your permission, we would like to add your video to our library collection after our review process has concluded. DVDs in the library are available for scholars and puppeteers to view by appointment on the premises and do not leave the library. Please specify your preference in your cover letter. If you would prefer that we return your DVD to you, please include a self-addressed mailer, and we will return it as soon after viewing as possible. 

If you have any questions regarding submissions, please email kristinhaverty@puppet.org.