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Ticket Sales Department

Production Department



Ticket Sales Assistant Supervisor

The Ticket Sales Assistant Supervisor’s overall responsibility is to assist the Ticket Sales Director in managing the day to day operations of the ticket sales office at the Center for Puppetry Arts.


  • Supervise Ticket Sales department staff including House.
  • Manage group sales orders and follow through with all procedures including confirmation of orders and finalizing payment of orders with group leaders.
  • Assist with selling memberships to all customers.
  • Support the Ticket Sales Director as needed.
  • Work extended and/or irregular hours including nights, weekends and around holidays, as needed.
  • Sales Calls when needed to groups to encourage early booking.
  • Manage daily reconciliation and deposits.
  • Sell to customers at the window and over the phone.
  • Effectively manage the ticket sales office in the absence of the Ticket Sales Director.
Position requires ability to:
  • At least 2 years experience with a computerized ticketing system.
  • Tessitura ticketing system experience preferred.
  • Experience building events and managing promotions on a computerized ticketing system preferred but not required.
  • Microsoft Word and Excel required.
  • Demonstrate exceptional skills in customer relations, communications and problem solving.
  • Provide the highest level of customer service and assure all customer issues are dealt with in an efficient and professional manner.
  • Follow oral and written instructions and communicate effectively with others in both oral and written form.
  • Organize and prioritize work to meet deadlines.
  • Work effectively under pressure and/or stringent schedule and produce accurate results.
  • Work independently, exercising judgment and initiative.
  • Maintain an effective working relationship with other departments, patrons and others encountered in the course of employment.
  • Remain flexible and adjust to situations as they occur.
  • Knowledge of basic Ticketing customer service best practices .

Undergraduate degree required. Two (2) years ticket related experience and/or training; or equivalent combination of education and experience.

Send resume and salary history to carolvanleer@puppet.org or mail to Ticket Sales Director, Center for Puppetry Arts, 1404 Spring Street, Atlanta, GA 30309.  No phone calls, please.


Facility Rentals & Group Tours Coordinator

The Facility Rentals & Group Tours Coordinator is responsible for coordinating and managing facility rentals and Birthday Party rentals; developing the Center’s Puppet Ambassador program to provide offsite programs to other organizations; coordinating and selling Group Tours; and providing general assistance, including some basic graphic design, to the Center’s Marketing Department. Position is full-time Tuesday through Saturday and reports to the Marketing Director.

• Coordinate all facility rental related activities, including tour groups, private rentals, birthday parties • Monitor facility rental policies, suggesting improvements and enhancements as needed, as well as maintaining all rental documentation, manuals, and listings
• Provide membership, birthday party, and facility information in-person and through emails and phone calls
• Provide tours to potential facility rental clients, including birthday party families and prospective tour rentals
• Hire, train and supervise Birthday Party Assistants and Puppet Ambassadors o Schedule Birthday Party Assistants and Puppet Ambassadors to work weekends o Fill in for Birthday Party Assistant and Puppet Ambassadors, if no other replacement can be found; this may require weekend work.
• Book events and activities using Tessitura ticketing system, including ticket/venue booking, processing payments/contributions, etc
• Follow up to confirm event and rental details
• Coordinate/communicate all birthday party/facility rental details with appropriate Center staff (i.e. Birthday Party Assistants, Puppet Ambassadors, Ticket Office, Production, Building/Maintenance, Museum, etc.)
• Collaborate with Marketing and Development Directors to identify increased targeting and proactive marketing efforts for all Facility Rentals, especially Birthday Parties, as well as Puppet Ambassador offsite opportunities
• Oversee inventory of supplies and work with vendors to order supplies as needed
• Attend quarterly tourism/tour-operator meetings
• Assist marketing efforts by updating template-based flyers, vouchers, playbills, etc. as needed
• Carry out other various duties as assigned, including weekend and evening work

• 2-4 years previous experience in a similar position
• Excellent customer service skills both in-person and via phone/email/chat
• Close attention to detail and adoration of calendars/schedules
• Proficiency with the Tessitura Ticketing System, strongly preferred
• Experience supervising and managing support staff, as well as coordinating schedules
• Skill in managing multiple projects simultaneously

Full-time position with benefits. Send resume with cover letter, salary history and requirements to Daniel Summers Jr, 1404 Spring St. NW, Atlanta, GA 30309 or email to marketinghr@puppet.org. No phone calls, please.

The Center for Puppetry Arts is the nation’s leading non-profit organization dedicated to the puppetry arts and is located in midtown Atlanta. The Center is home to two performance spaces, a museum, and leading education programs through its on-site and distance learning programs.


Educational Videoconferencing Presenter and Office Assistant

Non-profit agency looking for part-time Educator to present live videoconferencing programs to PreK-adult level audiences. In addition, a large part of the position will involve data management, studio scheduling, and other duties as determined by the Director. Videoconferencing experience not required. Detail oriented person and strong organizational skills a must. 17.5 hours a week/Monday-Friday 1:30-5:00 pm (September 1-June 30 position/44 weeks). Hourly position.

The Center for Puppetry Arts is the nation’s leading non-profit organization dedicated to the art of puppetry and is located in the midtown area of Atlanta. The Center is home to two performance spaces, a museum, and leading educational programs through its on-site and distance learning programs. The Center is an equal opportunity employer.

Bachelors degree in education, art, or other liberal arts degree. Basic computer knowledge required (Microsoft Word, Office, PowerPoint, Excel). Tessitura experience a plus. Positive, energetic personality a must. Must be comfortable interacting with audiences of all age levels, but primarily PreK-5. Very small office, so being a team player is critical. Must be able to think on your feet in a fast-paced working environment.

Email resume to pattydees2@puppet.org or mail to: Center for Puppetry Arts, Attn: Patty Dees, 1404 Spring St. NW, Atlanta, GA 30309. Absolutely no phone calls, please.


Family Series & New Directions Series for Adults and Teens

The Center for Puppetry Arts strives to present the best in puppetry and therefore is always seeking engaging puppet productions from both the United States and abroad.

Companies selected to perform in our Family Series generally perform 13 shows per week (Tues-Fri: 10am & 11:30am, Sat: 11am, 1pm & 3pm, Sun: 1pm & 3pm) for 1-3 weeks. Performances last 45-50 minutes, and include a brief puppet demonstration following the show. Target audience age range is 4-10 years. 

Companies selected to perform in our New Directions Series for Adults and Teens generally perform 4-8 shows per week (schedule varies) for 1-2 weeks. Performances last 1-2 hours, and may include audience discussions following the show. Target audience age ranges are either 12+ (for teens and adults) or 18+ (adults only).

The Center’s season runs July 1-June 30.  Booking generally takes place 10-12 months before the beginning of each season.


To submit your production for consideration, please send a cover letter, tech rider (including required stage dimensions, sound/light/projection needs, number of people traveling with the show & any other essential elements the Center would need to provide to present your show) and video of the complete show to be considered. We do not select shows based on excerpts or highlight reels. If you wish multiple shows to be considered, please submit a complete package for each.
Center for Puppetry Arts
c/o Production Department
1404 Spring Street, NW
Atlanta, GA 30309-2820 USA

With your permission, we would like to add your video to our library collection after our review process has concluded. DVDs in the library are available for scholars and puppeteers to view by appointment on the premises and do not leave the library. Please specify your preference in your cover letter. If you would prefer that we return your DVD to you, please include a self-addressed mailer, and we will return it as soon after viewing as possible.

If you have any questions regarding submissions, please email kristinhaverty@puppet.org.


2014 performance interns for Dr. Seuss’s The Cat in the Hat

Are you looking for invaluable nonprofit work experience, professional connections in the arts community, and to be a part of one of the most dynamic places in Atlanta?   Interns at the Center for Puppetry Arts are an integral part of our organization and our goal is to inspire interest in the arts through an in-depth view of our administrative and artistic processes.

Available Internships

  • Development/Fundraising
  • Marketing
  • Graphic Design
  • Museum Education
  • Production:  Scene Shop
  • Production:  Puppet Building
  • Production:  Electrics
  • Production: Performance (Winter and Spring Show Internships Available)
For Frequently Asked Questions about the Internship Program, click here.

To apply, click here for application instructions.

Fall Session: September- December (12-15 weeks)                           
Application Deadline:  July 15th

Spring/Winter Session: February- May (12-15 weeks)          
Application Deadline: November 30th
Summer Session: June- August/September (12-15 weeks)
Application Deadline:  March 1st

Internship Descriptions

Development/Fundraising Internship:

Development interns assist with the writing and production of fundraising appeals, researching potential contributors and fundraising ideas, and assisting with the planning, organization and logistics of cultivation parties and other special events.
Download the job description and application instructions >

Marketing Internship:
Marketing interns assist the Marketing Director, Marketing Manager, and/or Community Coordinator with the day-to-day activities of the Marketing department. Duties include assisting with cross promotions, writing promotional copy and press releases, distributing Center materials managing a physical and digital press archive, and researching potential audiences/marketing tactics.
Download the job description and application instructions >

Graphic Design Internship:
Graphic Design interns’ duties include assisting with the creation of various materials such as print and online ads; flyers, invitations, and other printed items; photo illustrations and emails; as well as possible video projects.
Download the job description and application instructions >

Museum Education Internship:
Under the supervision of the Museum Services Coordinator, Museum Education interns will assist with the daily operations involved in running a small museum. Interns will be trained to give tours and conduct educational programming designed to help museum patrons of all ages and backgrounds interact and explore the art of puppetry.
Download the job description and application instructions >

Scene Shop Internship:
Assist the Resident Production staff with the construction of scenic elements for upcoming CPA productions. Duties may include: scenic construction, woodworking, metalworking, painting, sculpting, rigging masking, loading in scenery and sewing.
Download the job description and application instructions >

Electrics Internship:
Assist the Resident Production staff with the implementation of lighting, sound, and video elements for upcoming CPA productions. Duties may include: the hang, circuit, and focus of lighting plots, preparing sound systems for rehearsals and performances, the repair and maintenance of equipment and fulfilling the electric needs of other Center activities.
Download the job description and application instructions >

Puppet Building Internship:
Assisting Resident Puppet Builders with the construction of puppets, props and costumes for upcoming CPA productions. Duties may include: sewing, patterning, foam patterning and fabrication, molding and casting, sculpting, painting and basic woodwork.
Download the job description and application instructions >

Performance Internship:
The Center for Puppetry Arts’ Performance Internship program provides practical learning experience to the individual interested in pursuing a career in professional theater. Through hands-on activities, the program seeks to instill a fundamental understanding of the workings of a professional puppetry company.
Download the job description and application instructions >

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Lisa Rhodes
Administrative Director
Fax: 404.881.5111