Legal and Privacy Information
Effective as of January 28, 2005
Should You have any privacy-related questions or concerns, You may contact Us at the Contact Information set forth in the Web site Terms Of Service.
Overview | Information We Collect And How We Use It | Communications You May Receive From Us | Other Privacy Issues
You can visit Our Web site and find out about the Center's programs and value-added services, without giving Us any personally-identifying information about Yourself.
- A. Our Commitment to Privacy
- 1. Generally
- 2. Who Are "We"?
- 3. What are Products and Services?
- The Memberships, features, educational materials, information and services that are featured and/or may be purchased from the Center (either via the Web site or otherwise) are collectively referred to herein as the "Services." The various products that, at any given time, are featured and/or may be purchased via the Web site are collectively referred to herein as the "Products."
- 1. Generally
- B. Our Commitment To Data Security
- To prevent unauthorized access to the Web site or any portion thereof, maintain data accuracy, and ensure the correct use of information, in conjunction with our third party vendors, We have enacted commercially-reasonable physical, electronic and managerial procedures to safeguard and secure, during transmission and storage, the information We collect online.
- C. Special Note Regarding Web site Use By Children
- C. Special Note Regarding Web site Use By Children
- This Web site is neither directed to nor designed for use by children - i.e., anyone under eighteen years old.
We may also collect other information that is aggregated and does not include any personally-identifiable information, including, without limitation, the name of the domain from which You access the Internet (for example, aol.com, if You are connecting from an America Online account), the type of browser and operating system used to access the Web site, the date and time You access the Web site, the web pages, files, documents and links that You visit as part of Our Web site, the Internet address of the Web site from which You linked to this Web site, and the results of online surveys, if any, completed by You. We may use this non-personally identifying information You provide to generate statistical information concerning Web site use (e.g., that there are over x number of users in a given state, that x% of the Web site users are repeat customers, etc.). We may disclose this statistical information to third parties. We may also use the information You affirmatively provide to contact You as is otherwise described herein.
III. Communications You May Receive From Us
You will be contacted by the Center on the basis of personally-identifying information You provide only when You have requested that We contact You to answer a question or customer-service related matter, or during the purchase process only in the event that such contact is required: (1) as a matter of purchaser safety or in other such extraordinary situations; (2) as an administrative matter in relation to Your purchase, as detailed below; (3) as is or may be otherwise required by law; and/or (4) as is expressly and affirmatively agreed to by You via Your "opt-in" request to receive additional promotional and marketing messages from Us and/or other cultural organizations or the online newsletter from the Center.
Administrative communications in relation to Your purchases from the Center may include the following: (1) an order confirmation sent to the e-mail address You provide; (2) a shipping confirmation sent to the e-mail address You provide, if applicable; (3) contact via any reasonable means, including via telephone, in the event You order Products or Services that require consultation with the Center prior to fulfillment of the order and shipment to You, if applicable; and (4) any related or similar communications necessary to complete and fulfill Your order.
IV. Other Privacy Issues
- A. Third Party Links In The Web site
- We may provide, via the Web site, links to other World Wide Web sites. You should review the relevant disclaimer in the Web site Terms of Service concerning third party advertisements and links.
- B. Cookies
- 1. What Are "Cookies"?
- 2. How Do We Use "Cookies"?
- C. IP Addresses
- C. IP Addresses
- 1. What Is An "IP Address"?
- An IP Address is a unique identifying number that is automatically assigned to any computer connected to the Internet. Depending on the nature of Your Internet connection, the IP Address may change each time You connect or may always be the same number for that computer.
- 2. How Do We Use Your IP Address?
- We reserve the right to log IP Addresses for system administration, security, statistical analysis, demographic analysis of Web site use, and other such functions.
- D. Public Forums
- To the extent that the Web site makes forums, message boards and/or news groups available to You, please remember that any information that is disclosed in these areas becomes public information. You should exercise caution in disclosing personally identifying information there or in any other public section of the Internet.
- E. Communications To Us
- Comments, suggestions, or other communications sent by You to Us are deemed to be non-confidential. We have no obligations of any kind in relation to such comments, suggestions, or communications and are free to use or distribute them in any way, including in relation to the administration, update, or improvement of the Web site, without compensation to the author, sender, or any other party.
- By using this Web site, You signify Your assent to this Privacy Statement. Should You have any privacy-related questions or concerns, You may contact Us at the Contact Information set forth in the Web site Terms Of Service.
- F. Change Your Personal Information or Opt-Out of Promotional Marketing or Mailing Lists
- If Your personal information changes, please email email@example.com or call 404.873.3391 to update your records. If You do not wish for to receive promotional messages from Us and/or other cultural organizations, or if You wish to be removed from Our mailing list, please email firstname.lastname@example.org or call 404.873.3391.
- D. Public Forums
Puppet.org Terms Of Service And Purchase
By accessing and using the Web site located at www.puppet.org (the "Web site"), or otherwise availing Yourself of the services, products, and information offered by the Center for Puppetry Arts (the "Center") through the Web site, including the purchase of any products or memberships via the Web site, You agree to be bound by the Terms of Service And Purchase (hereinafter "Terms Of Service" or "Agreement") in effect at the time of each such access, purchase, or other use.
You also acknowledge that the Center may, from time to time, in its sole discretion and without notification to You, modify these Terms of Service. It is Your responsibility to apprise Yourself of any such revision or modifications each time You visit or use the Web site. If You do not so agree, You are not authorized to access or use the Web site in any manner, and You must exit the Web site immediately by clicking on the "Exit" link at the bottom of this page.
The Center for Puppetry Arts is a unique center for puppetry performances and workshops, and houses a one-of-a kind Museum and a Museum Store. Products and Services are available for purchase via the Center's Web site. The Center has created the Web site as a means of providing via the Internet access to information about the various products and services offered by the Center. The Memberships, features, educational materials, information and services that are featured and/or may be purchased from the Center (either via the Web site or otherwise) are collectively referred to herein as the "Services." The various products that, at any given time, are featured and/or may be purchased via the Web site are collectively referred to herein as the "Products."
II. TERMS AND CONDITIONS
A. You Provide Internet Access
In order to access the Web site and/or use the Services, You must obtain access to the World Wide Web, either directly or through devices that access web-based content, and pay any service fees associated with such access. In addition, You must provide all equipment necessary to make such connection to the World Wide Web, including a computer and modem or other access device.
B. Web Site Intended For Adults
You must be eighteen years old or older to purchase any Product or Services via the Web site.
C. Accessibility And Availability
The Center makes no guarantees regarding the availability of the Web site, the Services, and/or the availability of any given Products referenced in the Web site. Furthermore, the Center reserves the right, within its sole discretion, to discontinue the Web site or Services and/or modify the contents of the Web site or the terms of the Services as it sees fit, including but not limited to the Product prices, Product descriptions, available Products, and other e-commerce related information and/or functionality. You agree that the Center will not be liable to You for any such discontinuance or modification of the Web site, the Products or Services.
The Center reserves the right to change or modify any of the terms and conditions contained in this Agreement and any policy or guideline incorporated by reference at any time and from time to time in its sole discretion, and to determine whether and when any such changes apply to You. Any changes or modification will be effective upon posting of the revisions on the Web site. The Center may post changes or modifications to referenced policies and guidelines without Your approval. Your continued use of the Web site and/or Services following the Center's posting of any changes or modifications will constitute Your acceptance of such changes or modifications.
D. Authorized Use
The Center hereby grants You a limited license to access and make personal use of the Web site for purposes and uses that are legal and that are otherwise permitted by these Terms Of Service. Other than page caching, You are not authorized to download or modify the Web site or any portion of it, except with express written consent of the Center. This license does not include any resale or other commercial use of this Web site or its contents; any commercial collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. Furthermore, You may not post or transmit through the Web site any material which violates or infringes in any way upon the rights of others, which is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable, which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law, or which contains advertising or any solicitation with respect to products or services. You are also prohibited from using the Web site in any way that restricts or inhibits any other Web site user from using or enjoying the Web site consistent with these Terms Of Service.
This Web site may contain materials from third parties ("Third Party Materials"). All Third Party Materials contained in this Web site are subject to the terms of this Agreement, including, without limitation, the Warranties and Disclaimers set forth herein. Any unauthorized use terminates the permission or license granted by the Center in relation to the Web site.
E. Linking (To & From) The Web site; Advertisers
1. Linked-To Sites
The Center may provide via the Web site links to sponsors, other World Wide Web sites or resources and/or advertisements or other such promotional materials for third parties. Because the Center has no control over the content of linked-to sites or the quality of the goods or services offered via these linked-to sites, You acknowledge and agree that the Center is not responsible for and in no way guarantees or endorses: (1) the availability of linked-to sites or resources; (2) the accuracy or completeness of any content available at or through the linked-to sites; (3) the goods or services offered via these third party sites. Accordingly, You acknowledge and agree that the Center shall not be responsible or liable to You in any manner, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on the content of any linked-to Web sites and/or the quality of any goods or services offered by or through any linked-to third party site. The Center also reserves the right to link to third-party sites at the sole discretion of the Webmaster.
2. Links To Puppet.org From Other Sites
Unless otherwise authorized in writing by the Center, neither You nor any other third party is authorized to "deep link" to any web page contained in the Web site (i.e., no links are permitted under any circumstances from third party Web sites to Puppet.org web pages other than the Puppet.org home page). Such links are expressly prohibited. Furthermore, without written permission from the Center, neither You nor any third party may link to the Puppet.org home page in such a manner as to create a reasonable possibility or likelihood of confusion by users of the third party Web site as to the true ownership or sponsorship of Puppet.org and/or as to the existence or lack thereof of some affiliation or other relationship between Puppet.org and the third party and/or its Web site.
G. Prohibition Against Harmful Transmissions
You agree that You will not upload, post, e-mail, or otherwise transmit to the Web site or to any other user any messages, programs, or other materials (including but not limited to Trojan Horses, viruses, worms, and the like) that contain software viruses or any other computer code, files, or programs designed to interrupt, destroy or limit the functionality of any computer software or telecommunications equipment.
H. Warranties And Limitation Of Liability
1. Center's Warranties
NEITHER THE CENTER FOR PUPPETRY ARTS NOR ANY OF ITS UNDERLYING PRODUCT OR SERVICE PROVIDERS, INFORMATION PROVIDERS, LICENSEES, EMPLOYEES, OFFICERS, DIRECTORS, ASSIGNEES, OR AGENTS WARRANT THAT THE SERVICES OR THE INFORMATION PROVIDED VIA THE WEB SITE WILL BE UNINTERRUPTED OR ERROR FREE. EXCEPT AS IS EXPRESSLY SET FORTH IN THE FOLLOWING PARAGRAPH, THE SERVICES AND ANY PRODUCTS YOU PURCHASE ARE DISTRIBUTED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ALL SUCH WARRANTIES BEING EXPRESSLY DISCLAIMED. ALL ARTICLES AND MATERIAL DISPLAYED ON THE WEB SITE ARE FOR INFORMATION ONLY AND ARE NO SUBSTITUTE FOR SPECIFIC ADVICE. NEITHER THE CENTER FOR PUPPETRY ARTS NOR ANY OF ITS UNDERLYING PRODUCT OR SERVICE PROVIDERS, INFORMATION PROVIDERS, LICENSEES, EMPLOYEES, OFFICERS, DIRECTORS, ASSIGNEES, OR AGENTS SHALL HAVE ANY LIABILITY FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT OR SPECIAL DAMAGES SUFFERED BY YOU OR ANY OTHER PARTY AS A RESULT OF THE OPERATION OR MALFUNCTION OF THE WEB SITE OR THE SERVICES OR ARISING IN ANY WAY FROM OR RELATING TO YOUR PURCHASE OF THE CENTER FOR PUPPETRY ARTS PRODUCTS VIA THE WEB SITE, REGARDLESS OF WHETHER OR NOT SUCH PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
AS THE SOLE AND LIMTED WARRANTY FOR PRODUCT(S) PURCHASED VIA THIS WEB SITE, THE ORIGINAL CONSUMER THAT PURCHASES SUCH PRODUCT(S) FOR USE (AND NOT FOR RESALE) RECEIVES FROM THE MANUFACTURER ONLY THAT WARRANTY, IF ANY, OFFERED BY THE MANUFACTURER OF SUCH PRODUCT(S) WITH THE PURCHASE OF SUCH PRODUCT(S).
THE CENTER FOR PUPPETRY ARTS ASSUMES NO RESPONSIBILITY, AND SHALL NOT BE LIABLE FOR ANY DAMAGE TO OR VIRUSES THAT MAY INFECT YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ON ACCOUNT OF YOUR USE OF THE WEB SITE OR YOUR DOWNLOADING OF ANY TEXT, IMAGES OR CONTENT FROM THE WEB SITE.
2. Limitation Of Liability
THE CENTER FOR PUPPETRY ARTS SHALL HAVE NO LIABILITY FOR UNAUTHORIZED THIRD PARTY ACCESS TO, OR ALTERATION, THEFT, USE OR DESTRUCTION OF, ANY INFORMATION CONTAINED AT THE WEB SITE THROUGH ACCIDENT OR THROUGH FRAUDULENT OR WRONGFUL MEANS OR DEVICES. THE CENTER FOR PUPPETRY ARTS SHALL HAVE NO LIABILITY FOR CONSEQUENTIAL, EXEMPLARY, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES EVEN IF THE CENTER FOR PUPPETRY ARTS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY EVENT, THE LIABILITY OF THE CENTER FOR PUPPETRY ARTS TO YOU OR ANY OTHER USER FOR ANY REASON AND UPON ANY CAUSE OF ACTION SHALL BE LIMITED TO AND SHALL IN NO EVENT EXCEED THE SUM OF THE GREATER OF ONE-HUNDRED DOLLARS ($100.00) OR, IN THE EVENT THAT YOUR DISPUTE OR CLAIM ARISES FROM YOUR PURCHASE OF PRODUCTS VIA THE INTERNET, THE COST OF SUCH DISPUTED PRODUCTS (i.e., THE AMOUNT YOU PAID TO THE CENTER FOR PUPPETRY ARTS FOR SUCH PRODUCTS). THIS LIMITATION APPLIES TO ALL CAUSES OF ACTION IN THE AGGREGATE, INCLUDING, WITHOUT LIMITATION, TO BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, STRICT LIABILITY, MISREPRESENTATIONS, AND OTHER TORTS.
NOTE THAT SOME JURISDICTIONS EITHER DO NOT ALLOW OR OTHERWISE LIMIT THE PERMISSIBLE SCOPE OF DISCLAIMERS AND LIMITATIONS SUCH AS THOSE APPEARING IN THE TWO PRECEDING PARAGRAPHS. ACCORDINGLY, SOME OF THE LIMITATIONS AND DISCLAIMERS APPEARING THEREIN MAY NOT APPLY TO YOU.
You agree to indemnify, defend, and hold harmless by the Center, its directors, officers, employees, assignees, and agents, and defend any action brought against same with respect to any claim, demand, cause of action, debt or liability, including reasonable attorneys' fees, to the extent that such action is based upon a claim that: (i) if true, would constitute a breach of any of Your agreements hereunder; and/or (ii) arises out of Your negligence or willful misconduct.
In the event that one or more of the words, phrases, sentences, clauses, sections, subdivisions or subparagraphs contained herein shall be held invalid, this Agreement shall be construed as if such invalid portion had not been inserted. In the event that any invalid language is severed under this paragraph, the severed language shall be comprised of the smallest unit possible such that the severance of the unit results in a valid provision (i.e., a single item in a list will be severed rather than the entire list, a clause will be severed rather than the entire sentence, etc.).
K. Entire Agreement
This Agreement constitutes the entire agreement between You and by the Center with respect to the Services and Products provided and/or purchased via this Web site and supersedes all previous agreements or representations, written or oral, with respect to the Services and Products provided and/or purchased via this Web site. This Agreement constitutes the entire agreement between You and by the Center with respect to the Services and Products provided and/or purchased via this Web site and supersedes all previous agreements or representations, written or oral, with respect to the Services and Products provided and/or purchased via this Web site.
L. Choice Of Law
This Agreement, and any disputes arising from, relating to, or touching upon the Agreement and/or the subject-matter hereof, shall be construed under and governed by the law of the State of Georgia.
M. Choice Of Venue And Acknowledgment Of Personal Jurisdiction
Any action at law, suit in equity, or other judicial proceeding concerning, relating to, or touching upon in any way this Agreement or the subject-matter hereof, shall be brought or commenced, if at all, only in the Superior Court of Fulton County, State of Georgia, or, if and only if that Court lacks subject matter jurisdiction to hear such claim, the United States District Court for the Northern District of Georgia. By accessing and using the Web site, You submit to personal jurisdiction in Georgia in any action by the Center against You and waive and release now and forever any defense to that assertion of jurisdiction that might otherwise exist.
N. Headings For Convenience Only
The headings used herein are for convenience only. The headings do not purport to define, limit, or extend the scope or intent of the language of the sections and the paragraphs to which they pertain.
The waiver by one party of a breach of any provision of this Agreement by the other party shall not operate or be construed as a waiver of any subsequent breach of the same or any other provision by the other party. The failure of a party at any time to require performance of any provision hereof shall in no manner affect its right at a later time to enforce the same.
P. Center for Puppetry Arts Intellectual Property
The Web site contains copyrighted material, trademarks, and other proprietary information which may include text, software, photos, video, graphics, music and sound. The entire contents of the Web site are copyrighted as a collective work under the United States copyright laws. The Center owns a copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it. You may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. Except as otherwise expressly permitted under copyright law or expressly allowed herein, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material will be permitted without the express permission of the Center and the copyright owner, if other than the Center. In the event of any permitted copying, redistribution or publication of copyrighted material, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. You acknowledge that You do not acquire any such ownership rights by downloading copyrighted material or otherwise using the Web site.
The trademarks and service marks on the Web site, along with other logos and product and service names used on the Web site, are trademarks of the Center or its suppliers (the "Marks"). Without the Mark owner's prior written permission, You agree not to display or use in any manner, the Marks in any manner not permitted by the applicable state and U.S. laws or as otherwise expressly allowed by these Terms of Service. Permission for any use, except as specifically granted herein, may be granted on a case-by-case basis at the sole discretion of the Center's Marketing Department. A usage fee may be assessed depending on the type and nature of the proposed use at the sole discretion of the Center. Please contact the Marketing Director, at 404.881.5138 or send an email to email@example.com.
The Center respects the intellectual property and legal rights of others. If You believe that Your work has been copied in a way that constitutes copyright infringement or improper use, please notify Us in writing immediately.
Please direct all inquiries and other communications relating to the Web site and/or the Products or Services to:
Center for Puppetry Arts
1404 Spring Street, NW at 18th
Atlanta, Georgia 30309-2820
S. Local Laws
You warrant and agree that Your access to and use of the Web site is in compliance with the laws governing such access, use, and related conduct in Your geographic region.
T. Prohibited Conduct
Use of this Web site or the corresponding Services for any use or reason other than the intended and permissible uses described or implied herein is expressly prohibited. Any such misuse may constitute violation of state and federal civil and criminal laws and may result in civil and/or criminal prosecution. Furthermore, without limiting other remedies, the Center may immediately issue a warning and/or temporarily or indefinitely suspend or terminate Your privilege to use and access the Web site if You: (1) breach this Agreement; and/or (2) take actions that the Center believes may result in legal liability for You, for the Center, or for other Web site users.
U. Additional Terms Applicable To Web Site Purchases
1. "Authorized Purchaser" Information
YOU MUST BE AN AUTHORIZED PURCHASER TO PURCHASE PRODUCTS FROM THE CENTER FOR PUPPETRY ARTS WEB SITE. BY MAKING OR ATTEMPTING MAKE A PURCHASE, YOU WARRANT AND REPRESENT THAT: (1) YOU ARE AUTHORIZED BY LAW TO MAKE SUCH PURCHASE; (2) ALL PURCHASE-RELATED INFORMATION YOU PROVIDE IS TRUE, COMPLETE, AND ACCURATE AT THE TIME YOU PROVIDE SUCH INFORMATION, AND THAT YOU WILL UPDATE THE INFORMATION FROM TIME TO TIME AS IT MAY CHANGE; AND (3) YOU ARE 18 YEARS OF AGE OR OLDER.
2. Availability And Means Of Purchase
You may order the Center Products described in the Web site by telephone, fax or via the Web site. You may also purchase the Products at the Museum Store.
3. Errors In Pricing
If the Center makes an error in the price of a Product or Service listed on the Web site, the Center shall have 72 hours in which to cancel any sales made electronically at the erroneous price. Purchasers whose order contains an erroneous price shall be notified within 72 hours of their attempt to purchase. At its sole discretion, the Center may elect to honor such errors in price.
4. Product Shipment And Delivery
The Center shall not be liable for any delay or failure to deliver Products or otherwise perform (other than a refund of monies paid in the instance of a complete failure to ship), including but not limited to any instances where such failure or delay has been occasioned by matters such as fire, flood, embargo, strike, lockout, act of God, shortage of raw material or power, terrorist act, governmental action or compliance with governmental requirements, whether voluntary or pursuant to order, or any other circumstance beyond the Center's control. The Center reserves the right to fill orders by complete or partial shipments. Finally, all items purchased from the Center are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to You upon Our delivery to the carrier. Products may be shipped to Your address or to another address specified by You with Our approval.
5. Returned Goods Policy
Products that You purchase may not be returned, without the prior consent and authorization of the Center, which may be given or withheld in its sole discretion. Such Products will be considered for return only if (i) the Products are defective, covered by the manufacturer's warranty and such defect is reported by You to the Center within the manufacturer's warranty period by the original consumer purchasing the Product for use (and not resale), or (ii) the Products otherwise fail to conform to the order that You placed. In the event that the Center approves any such returns, You are responsible for paying the shipping costs for any returned Products. Upon receipt of the Product, the Center will inspect the Product to confirm the defect. Upon confirmation of the alleged defect, the Center will at customer's option, either: (a) credit customer's account for the purchase price; or (b) replace the returned Products. Conversely, in the event that the Center disputes the presence of the alleged defect, the Center will contact You and attempt in good faith to negotiate a mutually-satisfactory resolution to the dispute.
With respect to ticket purchases, you will be given a raincheck upon arrival if the number in your party is less than the number of tickets you have purchased. Under no circumstances will refunds for tickets be provided.
The Center attempts to be as accurate as possible in relation to descriptions and other information provided on the Web site. However, the Center does not warrant that Product descriptions or other content of this site are accurate, complete, reliable, current, or error-free. If a Product offered or sold by the Center itself is not as described, Your sole remedies are set forth herein. You acknowledge and understand that any descriptive information regarding any given Product referenced in the Web site was provided by the manufacturer of the Product (a third party other than the Center) and that, except as expressly described herein, Your sole remedies for non-conforming or defective products lies with the Product manufacturer. All dates, prices and showtimes subject to change. All seats subject to availability.
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Online Museum Store Return Policy
Our Return and Exchange Policy | Returns/Refunds | Receiving Your Refund | Exchanges | Shipping Returns | Shipping Charges | Questions
Our Return and Exchange Policy
You may return and exchange items purchased on the Center for Puppetry Arts online Museum Store per our policy as detailed below. Items may be mailed to the Center for Puppetry Arts or returned in person during Store hours (Tues-Fri, 9am-2pm; Sat, 9am-5pm; Sun, 11am-5pm).
A refund will be made only if all of the following conditions are met:
· All returns must be new, unused, contain all original product packaging and accessories, and be in their original condition;
· All returns must include the original packing slip;
· Return must be received by the Store within 30 days of the shipment date listed on your packing slip.
A refund will not be made for:
· Any item has obvious signs of use;
· Any CD, DVD, VHS tape or cassette tape that has been opened (taken out of its plastic wrap);
· Any item that is not in its original condition, is damaged, or is missing parts.
· Shipping and handling charges;
· Any and all ticket purchases.
All determinations with respect to whether or not a return item meets the return requirements above are within the sole discretion of the Center and its staff.
Receiving Your Refund
If you personally bring your return item to the Center's Store and it meets the refund criteria above, the return will be refunded immediately in the form of the original payment method.
If you mailed your return item to the Center and it meets the refund criteria above, the return will be refunded in the form of the original payment method within 7 - 14 business days of the Center's receipt of the returned item and you will be notified of the refund via electronic mail. If the return item does not meet the refund criteria, you will be so notified via email and you will be requested to either pick-up the item at the Store or provide us further instructions.
To exchange an item by mail, include the original packing slip and indicate the item you are returning and the new item(s) you want. Please be as specific as possible when describing the new item. For example, give the item name, color, size, and so on. An exchange item must be received by the Store within 30 days of the shipment date listed on your packing slip.
The return item will be credited to the original payment method and the new item(s) will be charged to the same payment method. Shipping charges for the returned item are not refundable. All charges for shipping the new item(s) will be charged to you using the same payment method.
To exchange items at the Store, please bring your original packing slip with the exchange item(s) within 30 days of the shipment date listed on your packing slip.
Ship all return items with a copy of the original packing slip to:
Center for Puppetry Arts
Attn: Museum Store
1404 Spring Street, NW
Atlanta, GA 30309-2820 USA
You are responsible for paying the shipping costs, when applicable, for any returned or exchanged item(s). Shipping charges are not refundable.
Please contact us by emailing firstname.lastname@example.org or calling 404.881.5134.
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IF YOU DO NOT AGREE TO THE TERMS SET FORTH ABOVE, YOU ARE NOT AUTHORIZED TO ACCESS OR USE THE WEB SITE IN ANY WAY. YOU MUST EXIT THE WEB SITE IMMEDIATELY.
Otherwise, enjoy Puppet.org.
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